Are you passionate about transformation, optimization, and innovation in the lending domain? Do you aspire to make a significant impact on the client journey and spearhead continuous improvement in credit and collateral processes and tools? Do you thrive in a dynamic environment and excel at navigating complex stakeholder landscapes? If so, we have an exciting opportunity for you! Join our Credit Process Management team to optimize and innovate lending processes and tools.
Credit Process Management is a new team within the 1st line of defense in Financing Solutions (FS). FS is responsible for our customers' end-to-end credit journey. FS offers customers from all customer segments the most suitable credit solution. Depending on the needs and profile of the client, FS offers its products (both standard and tailor-made financing solutions) in the different sectors.
The Credit Process Management team plays a critical role in the continuous improvement of credit and collateral processes and tools, including the implementation of regulatory changes outside IT. This continuous improvement involves simplification, innovation, AI, and outsourcing. While managing regulatory changes as efficiently as possible, the team aims to enhance the client journey and contribute to a better working environment for the Lending and Lending Support teams through process and tool optimisation.
In this role, you will coordinate initiatives focused on change, innovation, and optimization within the lending domain across FS. Your work will be crucial in enhancing front-office efficiency and the overall client experience by continuously improving credit and collateral tools and processes. We are looking for someone with a strong passion for innovation, a commitment to continuous improvement, and an understanding of the lending domain to develop and implement strategies for process and tool enhancements, and ensure alignment with organizational objectives and regulatory requirements.
Change Management:
Stakeholder Engagement and Communication:
Project Planning and Execution:
Monitoring and Reporting:
You will be part of the Credit Process Management team within the 1st line of defense in FS. The team plays a critical role in continuously improving credit and collateral processes and tools, including the implementation of regulatory changes outside IT. This improvement involves simplification, innovation, AI, and outsourcing. While managing regulatory changes as efficiently as possible, the team aims to enhance the client journey and contribute to a better working environment for the Lending and Lending Support teams through process and tool optimization.
The ideal candidate will possess a strong background in lending, with a proven track record of coordinating optimisation change initiatives. Exceptional communication skills are essential, along with the strong execution capacity.
A Master's degree in Finance, Economics, Business Administration, or related fields.
Knowledge of lending products, systems, and work processes.
Affinity with simplification, automation, and artificial intelligence.
Stakeholder management skills.
Analytical skills and the ability to perform detailed analyses.
Creative problem-solving skills to develop effective solutions that comply with regulations.
Adaptability to the evolving landscape of financial regulations.
Keen attention to detail for compliance and accuracy.
Ability to collaborate across departments and organizations.
Excellent communication skills, both written and oral.
Professional working proficiency in English and Dutch.
Join us and be part of a team committed to driving optimisation and excellence in the lending domain!
Interested?
In case you have any questions after reading this vacancy please get in touch with Anna Zimina (Head of Credit Process Management) via anna.zimina@nl.abnamro.com. Please submit your motivation letter and CV in English. We look forward to hear from you.
The success of our organisation depends on the quality of our people and the ideas that they have. Truly surprising insights and innovative solutions for our clients result from an interplay of cultures, knowledge and experience. Diversity is therefore extremely important to our organisation. To ensure that everyone at ABN AMRO can develop their talents, we encourage an inclusive culture in which all colleagues feel engaged and appreciated.
External recruitment agencies must have signed an agreement with ABN AMRO BANK N.V., issued by a Talent Acquisition Specialist, in order to submit CVs. Acquisition is therefore not appreciated.
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